CRM-integrated agent platform for sales, service, and commerce automation.
- Operator
- Salesforce
- Open source
- Not indicated
- Payment capability
- Yes
- Supports MCP
- Yes
- Supports agent-to-agent protocols
- Yes
- Enterprise-managed
- Yes
- Cryptographically signed
- Not indicated
- Independent audit on record
- No public independent audit found
- Operator confirmed this listing
- Not indicated
- Last reviewed
- 2026-09-21
Verification notes: Confirmed via Salesforce's own investor relations and product pages. Payment/commerce capability confirmed: Agentforce Commerce supports guided checkout, and Salesforce has partnered with Google to support the Agent Payments Protocol (AP2) for cross-platform transactions. Correction this pass: both mcp and a2a move from false to true. Previously, only adjacent Salesforce products documented protocol support; Salesforce's own site now documents both directly for Agentforce itself — 'Agentforce enables seamless interoperability between Salesforce-native agents and external AI agents using the A2A... and MCP... standards,' with Agentforce acting as an MCP client connecting to MuleSoft MCP Servers, Heroku MCP Servers, and third-party MCP servers. See the companion page at salesforce.com/agentforce/mcp-support for the MCP-specific documentation. Re-checked this pass: Salesforce's own newsroom confirms Shopper/Buyer/Merchant Agentforce Commerce agents reached general availability June 24, 2026. AP2 and Agentic Commerce Protocol (ACP) support for these agents was announced separately in a November 17, 2025 Salesforce press release using forward-looking language ('near future,' 'supports integration') — that release predates and is distinct from the June 2026 GA announcement, which doesn't itself restate AP2/ACP by name, so treat protocol-specific checkout support as announced-and-likely-shipped-by-GA rather than re-confirmed in the same release; paymentEnabled=true stands either way on the strength of guided checkout alone. Salesforce also announced 'Headless 360' at TDX 2026, exposing CRM, Agentforce, Data Cloud, and Slack as APIs, MCP tools, and a CLI, plus a new Data 360 MCP Server — an expansion of the existing MCP surface rather than a new capability class. No new audit or cryptographic-signing claims found; no flag changes beyond the confirmations above.
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